UK Equality Act 2010United Kingdom
Equality Act 2010, ss.20 and 29 (reasonable adjustments by service providers)
UK law requiring businesses and other service providers (and bodies exercising public functions) to make reasonable adjustments for disabled people, including providing information in an accessible format; the duty is anticipatory. The EHRC’s code of practice treats inaccessible websites and apps as covered. Public-sector websites are covered separately by the 2018 Accessibility Regulations (WCAG 2.2 AA). The law requires accessibility but names no WCAG version or level; this profile uses WCAG 2.2 Level AA, the current version, as a benchmark. Meeting it is strong evidence of accessibility but is not, by itself, legal compliance.
Key facts
- Jurisdiction
- United Kingdom
- Issued by
- UK Parliament; guidance by the Equality and Human Rights Commission
- Year
- 2010
- Conformance Standard
- No technical standard (WCAG 2.2 AA used as a benchmark)
- Applies To
- UK businesses and service providers (England, Wales and Scotland)
- What it requires
- s.29: service providers must not discriminate; s.20(6): reasonable adjustments include providing information in an accessible format
Check your website against UK Equality Act 2010
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